Office Assist AI answers your calls around the clock, handles common questions, captures every lead, and books appointments — so you win more jobs without hiring another full-time receptionist.
Prefer to talk to a human? Call sales — (985) 333-0234
Call our AI receptionist and experience Office Assist exactly the way your customers would.
📞 Call the AI — (877) 333-2283Pretend you're a customer. Ask a question, request service, or try to schedule an appointment.
No new hardware, no new number to learn. Office Assist works with the phone number you already use.
Whether you're on a job, with a customer, or closed for the night, Office Assist picks up on the first ring — every time.
It answers common questions, captures the caller's name, address, and problem, and offers real open appointment times — or takes a message.
The appointment lands on your calendar and the customer is saved automatically. You get a text summary — no lead ever slips through.
Office Assist answers the phone when you're on a job, with a customer, or closed for the night. Pick your trade:
Answer every AC and heating call — even during summer rush and after-hours emergencies. Learn more →
Capture burst-pipe and water-heater calls while your plumber is under a sink. Learn more →
Keep working with both hands while Office Assist handles the phone. Learn more →
A 24/7 receptionist for any service contractor who works in the field. Learn more →
Evenings, weekends, holidays, lunch breaks — never send a paying customer to voicemail. Learn more →
Practical articles on missed calls, after-hours coverage, and answering more jobs. Read more →
One platform. Less overhead. Happier customers.
Technicians record voice notes in the field. Our AI transcribes, summarizes, and auto-generates a customer-ready email and invoice draft instantly.
Inbound text messages are handled by an AI assistant that collects the customer's name, address, issue, and preferred time — no human needed.
Schedule, confirm, and remind customers automatically via SMS and email. Syncs with Google Calendar to keep your team aligned.
Track every job from draft to completed. Generate professional invoices and send Stripe payment links directly to customers via text.
Send payment links by SMS. Jobs are automatically marked paid when the customer completes checkout — no manual follow-up needed.
Automatically re-engage past customers with a maintenance reminder SMS 6 months after their last completed job.
After every completed job, customers receive a friendly SMS asking for a Google review — driving your online reputation on autopilot.
Real-time dashboard showing open jobs, revenue, completed work, upcoming appointments, and customer trends — all in one view.
Built for agencies and multi-location businesses. Each tenant gets their own isolated data, branding, and phone/payment configuration.
Send targeted promotions to your customer list — filter by job type, last service date, or location — and launch campaigns straight from your CRM with one click.
Our AI receptionist answers your incoming calls around the clock, handles common questions, captures the caller's details, and helps book the appointment — so you never lose a customer to a missed call.
If a call ever goes unanswered, Office Assist automatically texts the caller right back to keep the conversation going — turning missed calls into booked jobs instead of lost leads.
Voicemails are recorded, saved, and automatically written out as text — read them at a glance, play them back, and call the customer right from the message. An unread badge keeps them from piling up.
An AI chat bubble on your website answers visitors instantly and captures service requests any time — flowing into the same inbox as your calls and texts.
Every text and website-chat conversation in a single feed, newest first — the full history with each customer, without hunting across channels.
Speak an appointment out loud — "book a no-heat call tomorrow morning at 42 Oak Street" — and the AI creates the customer, finds an open slot, and schedules it.
Attach before/after and equipment photos to any job. They're organized automatically, and a camera badge shows which visits have pictures.
Customers can pay just by texting — the system finds their open invoice, sends a secure link to the number on file, and marks the job paid when they check out.
Connect your own payment account so money from customer payments lands directly with you.
Set your local tax rate and it's added correctly to invoices and payment links — shown as subtotal, tax, and total, with revenue reports kept pre-tax.
Happy customers are guided to leave a public review; unhappy ones are routed privately to you first — so you fix the problem before it becomes a bad rating.
Automatically re-engage customers who haven't been back in a while with a friendly sequence — turning your existing list into new jobs.
Leads that don't book right away get automatic, well-timed follow-ups so warm prospects don't go cold.
Known spam and robocallers are flagged and can be sent to voicemail or declined — so your team is only interrupted by real customers.
Every inbound call is logged with a short written summary of what the caller wanted, so anyone can follow up without relistening.
The AI automatically detects and replies in Spanish across calls, texts, and chat — so you serve more of your community with no extra effort.
See exactly what's driving your paid revenue — recovered calls, win-backs, review saves, reminders — plus response-time metrics, so you know the ROI of every automation.
See your whole day on one screen — every technician as a row, time across the top. Drag jobs onto the right tech and time, with instant warnings for conflicts, missing skills, or off-hours before you commit.
Office Assist recommends the best tech for each job by skills, availability, service area, workload, and past history with the customer — and shows you exactly why.
Your techs run their day from their phone: today's stops in order, one-tap directions, call, and text, and simple On My Way → Arrived → Start → Complete buttons that keep customers updated.
Send branded estimates with Good/Better/Best options. Customers review on their phone, pick an option, and accept with one tap — which instantly becomes a job. A polished PDF is generated automatically.
Build your catalog of services, parts, and prices once; every estimate pulls from it so quotes are consistent and on-brand. Your prices are always the source of truth.
A tech snaps a few photos and says what they see; the AI drafts an estimate matched to your price book for the tech to approve. It never makes up a price — you always approve before it reaches the customer.
Estimates that aren't accepted get friendly, automatic follow-ups on a schedule you set — and your dashboard shows the real dollars recovered, not just messages sent.
Let customers say yes to big jobs with monthly payment options — 3, 6, 9, or 12 payments. Payments run automatically to your own account by card or bank draft, with reminders, early payoff, and refunds.
Keep a record of each customer's units — make, model, serial, install date, warranty — and every service they've had, so your team and the AI always know what's on site.
Offer recurring service plans that bill on a schedule and keep customers coming back. Office Assist automatically reaches out with real open times when a member is due for service.
Before a tech arrives, they get a concise briefing — the customer's history, on-site equipment, past work, and membership status — assembled from your real records, so they walk in prepared.
When a caller needs a person, the AI connects them and briefs your team on who's calling and why before they pick up — and rings down your escalation chain until someone answers.
A real iOS & Android app for the field — see the day's jobs, clock on, update status, add notes and photos — that keeps working with no signal and syncs the moment you're back online.
Connect QuickBooks Online and Office Assist keeps your customers, invoices, payments, and refunds in sync automatically — no double entry.
Track materials, labor, and other costs on each job and see estimated-vs-actual gross margin, so you know which work actually makes money.
Techs clock on and off jobs from the app — on-the-way, working, parts run, break — and the hours flow straight into job costing and payroll-ready totals.
Let customers see if they prequalify for financing on bigger jobs through a lending partner — checking won't affect their credit. Office Assist is not a lender; all terms come from the lender.
Put maintenance plans on autopilot — securely store a card and auto-charge each period, with automatic retries and reminders if a payment fails.
Send Good/Better/Best estimates customers can approve and sign online, with photos attached — and an accepted estimate turns into a job in one click.
See a reply you'd word differently? Flag it and Office Assist turns your correction into a house rule the assistant follows from then on — your business, your voice.
A single missed call can be a job lost to the competitor who picked up. Here's how Office Assist stacks up.
Everything you need to know before you try it.
No — it's a natural, conversational voice. Call the live demo at (877) 333‑2283 and hear it for yourself. Most people are surprised how human it sounds.
No. Office Assist works with the number you already advertise. Calls you can't get to are handled by the AI instead of going to voicemail.
The AI answers exactly the same as during the day — it books the appointment or takes a message, and you get a text summary so nothing waits until morning.
Service businesses that live and die by the phone — HVAC, plumbing, electrical, and other contractors. If a missed call means a missed job, Office Assist is for you.
Minutes. Request a demo and we'll get you answering calls quickly — no new hardware required.
See OfficeAssist AI in action. We'll show you how HVAC businesses use our platform for appointment confirmations, technician arrival notifications, scheduling updates, customer support, and follow-up SMS messages.
Sales & questions: (985) 333-0234
Want to hear it first? Try the AI: (877) 333-2283
OfficeAssist AI ("we", "us") collects contact information (including your name, email address, and mobile phone number) submitted through this website or through businesses powered by our platform. We use this information solely to provide the requested services, respond to inquiries, schedule demonstrations, and send transactional communications for which you have provided consent. SMS consent is not shared with third parties or affiliates for marketing purposes. We do not sell your personal information. Data is stored securely and retained only as long as necessary to provide our services. For questions, email support@officeassist-ai.com.
Use of OfficeAssist AI is subject to our standard terms. The platform is provided as-is for business use by authorized tenants. Misuse, including sending unsolicited messages or violating carrier guidelines, will result in immediate termination of service. By using our platform or receiving messages from a business powered by OfficeAssist AI, you agree to these terms. Contact support@officeassist-ai.com with any concerns.